🌚 Dark Mode for Checkout

We’re excited to let you know that our Dark Mode now expands beyond SDK and is now available in our Checkout.

Newly added Dark Mode parameters:

displayModeTheme allowed values: light and dark | default: light

Visit our Developer Documentation for more information on Dark Mode and other settings.

Have any questions? Get in touch with our team at sellers@paddle.com or open the support icon to start a conversation.

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🇲🇩 Charging Sales Tax in Moldova

As of April 1st, 2020, it has been a requirement to process sales tax for Moldova. Paddle has now completed our registration for Moldova sales tax and will begin charging sales tax of 16.67% on all purchases made from customers located within Moldova from June 2nd, 2020.

How this affects you:

If your current vendor settings are set to have VAT excluded from the price of your products, we will start charging your customers from Moldova an increased price on the checkout. You will need to make sure this matches any prices you have listed on your website. Also, your existing subscriptions will have their recurring cost increased to accommodate the new tax, resulting in your customers paying more for their subscriptions.

If your current vendor settings are set to have VAT included in the price of your products, we will start deducting the sales tax amount from your sales in Moldova. This includes existing subscriptions. You only need to take action if you wish to adjust your product pricing to ensure that your earnings remain the same.

If you have any questions, you can get in touch with our team via sellers@paddle.com or simply open the support icon to start a conversation.

3 new languages supported in the checkout

Paddle's checkout is now fluent in three more languages! We'll now automatically localize checkouts into 🇸🇪 Swedish, 🇳🇴 Norwegian and 🇩🇰 Danish based on the active language in the user's browser. Given the importance of localization to conversions we're optimistic this will mean more revenue when selling into those geographies!

If you have any questions, get in touch with us at sellers@paddle.com or simply open the support icon to start a conversation.

🇳🇴 Norwegian krone (kr) and 🇹🇭 Thai baht (฿) currencies now available

We’re happy to announce that Norwegian krone (kr) and Thai baht (฿) are now available as currency options!

You may recall that we’ve talked before about why enabling local currencies is so important and how it creates a much more personal experience for your customers.

To customize your pricing with these new currencies, simply login to your Paddle Dashboard and enable the new currencies on each of your products.

Have any questions? Get in touch with our team via email or open the support icon to start a conversation.

Subscriber Payment Information 💳

Paddle now provides you with payment information on your subscribers via the List Users API.

The API now returns information on:

payment_method

And in the case of card, information on:

card_type

last_four_digits

expiry_date

To find out more, check out the updated List Users API doc to see a sample response object.

If you have any questions, you can get in touch with our team via sellers@paddle.com or simply open the support icon to start a conversation.

🇸🇬 Charging Sales Tax in Singapore

As of October 7, 2019, it has been a requirement to process sales tax for Singapore. Paddle has now completed our registration for Singapore sales tax and will begin charging sales tax of 7% on all purchases made from customers located within Singapore from April 21st, 2020.

How this affects you:

If your current vendor settings are set to have VAT excluded from the price of your products, we will start charging your customers from Singapore an increased price on the checkout. You will need to make sure this matches any prices you have listed on your website. Also, your existing subscriptions will have their recurring cost increased to accommodate the new tax, resulting in your customers paying more for their subscriptions.

If your current vendor settings are set to have VAT included in the price of your products, we will start deducting the sales tax amount from your sales in Singapore. This includes existing subscriptions. You only need to take action if you wish to adjust your product pricing to ensure that your earnings remain the same.

If you have any questions, you can get in touch with our team via sellers@paddle.com or simply open the support icon to start a conversation.

🛠 A new update has been released for the Mac SDK

We’re happy to announce that we’ve just released an update for our Mac SDK fixing the issues below:

  • Memory leaks
  • Deprecated convertPointToBase: in class NSView
  • Added parameters definitions to remove warnings in non-ARC projects
  • Removed unnecessary LLVM instrumentation causing it to write unnecessary default.profraw files
  • A license verification race condition issue when offline was causing the callbacks to return .unverified instead of .unableToVerify
  • Incorrect error being passed when more than one error was present and/or a default error would be shown when one was incorrectly caught from the API
  • License expiration date was being ignored on activation for licenses with a set expiration date, this caused expired licenses to be successfully activated. Please note that those licenses would then fail license verification verifyActivationWithCompletion. This has now been fixed for all versions of the SDK as the validation is done at API level

You can head here to download the latest release of our Mac SDK.

If you have any questions, you can get in touch with our team via sellers@paddle.com or simply open the support icon to start a conversation.

🇨🇳 China UnionPay enabled in our checkout

Paddle checkout now accepts payments via China UnionPay 🎉

Buyers will now be able to enter China UnionPay cards into the card form, completing the payment using the standard card flow. As this is part of card payments, you do not need to enable it separately as another payment method.

This is just a first step in enabling more payment methods through our checkout. Watch this space for more coming later this year! If you have any particular payment method(s) you'd like to see, we'd love to hear from you at productfeedback@paddle.com

If you have any questions about today's change, you can get in touch with our team via sellers@paddle.com or simply open the support icon to start a conversation.

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New Billing overview returned to Beta

For a few weeks we’ve been building a new Billing overview page in Beta, collecting and actioning user feedback to provide a new page which aimed to make the underlying data more reliable, whilst also adding some new features (like year-over-year comparisons). On Friday we removed the older Billing overview dashboard in favor of this new Billing page.

But we received some good feedback that the new page is still missing some charts which a lot of you found valuable. So we’ve therefore reverted the swap and kept the newer page in Beta for now. This means you’ll be able to access both pages until the new Billing dashboard is far more feature-rich, and sure to delight you all.

Please let us know at sellers@paddle.com whether you have any further feedback on what insights would benefit you most in this area. We love getting input from our users that helps us build a better product together, so please don’t hesitate to get in touch!

🎨 PayPal Button Update

Today we have completed our A/B testing and released a new button and style for our PayPal checkouts. Our checkouts are now using the most up to date PayPal branding, which includes a white background.

For those statistically minded, the results of our A/B testing showed there was no change in conversion numbers for PayPal checkouts, so unfortunately, we’re all going to have to come to work next week, but we are now following PayPal’s new guidelines, so job done.

It’s not possible to alter the styling or colour of the new PayPal button to ensure we remain compliant with PayPal’s guidelines, but you can change the colour of your other checkout buttons from within Checkout Settings to help our checkout work better with your own custom brand colours.

If you have any questions, you can get in touch with our team via sellers@paddle.com or simply open the support icon to start a conversation.

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