Paddle changelog vendors.paddle.com

We've added some new information to some APIs and webhook alerts so you have more context about your business.

Subscription list users API

• You can now filter for users by subscription status, including the cancelled status, making it easier to find who's churned.

Transactions API

• The API now returns passthrough data for new and historic transactions, for added context.

Subscription_updated webhook

• Three new fields have been added that provide more relevant information: old_status, old_next_bill_date, and old_subscription_plan_id.

Locker processed webhook

• Checkout recovery tracking has been added to the locker processed webhook, allowing you insight into the value of recovered checkouts for your business without a manual report from our Success team.

Visit our documentation center for more information on subscription list users, the transactions API, and webhooks.

Get in touch with our team if you have any questions.

We fixed a security vulnerability that meant Paddle users could potentially access our internal metrics dashboard. No seller or buyer personal data was affected by this issue.

Get in touch with our team if you have any questions.

We just fixed an issue that caused a small number of checkouts to not load for buyers and our dashboard to not load for some sellers during a ten-minute period this morning (9:09am - 9:18am GMT).

The issue is now resolved and we’ve taken steps to ensure that this won’t happen again. If you have any questions, please get in touch.

We've added extra information to some alerts so you have more context about your business.

• Added refund type to Order Refunded and Subscription Payment Refunded webhook and email alerts
• Added currency to Subscription Created and Subscription Cancelled webhook and email alerts

Visit our documentation center for more information on subscription alerts and other alerts.

Get in touch with our team if you have any questions.

We fixed a bug that prevented failed payment attempts from appearing in the subscription history until the next successful payment attempt. You'll now see all payment attempts in the subscription history as intended.

We've also spruced up some webhook and APIs to add additional context:

• Added order IDs to the Dispute Created and Dispute Closed alerts
• Made trial length information available for plans through the List Plans API
• Added recurrence information for coupons in the List Coupons API

Get in touch if you have any questions.

As of January 4th 2019, we've had to begin charging sales tax for B2B buyers purchasing in both Iceland and Russia. If you have exclusive VAT enabled on your seller account then your existing subscriptions will have their recurring cost increased to accommodate the VAT.

Get in touch if you have any questions on how we handle sales taxes today.

We've fixed an issue with the Pricing API which caused prices to be returned in USD for some buyers outside of the United States, unless the country was explicitly given. This issue is now resolved and we’ve taken steps to prevent it from happening again. If you have any questions, please get in touch.

As of September 24th 2018, we've had to begin charging sales tax for B2C buyers purchasing in Iceland. If you have exclusive VAT enabled on your seller account then your existing subscriptions will have their recurring cost increased to accommodate the VAT.

Get in touch if you have any questions on how we handle sales taxes today.

Our new .NET (C#) Windows SDK lets you handle in-app payments, and manage licensing and trials with your users.

It’s the perfect way to provide a great checkout experience and optimize your desktop app for conversion.

To find out more check out our announcement or get set up with the SDK here.

We’ve started to rollout our new checkout today! The new checkout will allow us to provide you with new ways to increase conversions and average order value.

We're making the new checkout available to our sellers gradually via an A/B test with the old one, so you may see it appear on your website.

You don’t need to do anything and your buyer experience will not be affected: the new checkout supports the same implementation and looks and behaves the same way as the old one.

Find out about our plans for the new checkout here. Any questions at all, please get in touch.