🚀 Checkout response times now greatly sped up throughout the world

When it comes to checkout conversion, the faster the better - but the location of your customers has a big impact.

To help you grow revenue internationally we've greatly sped up the response time of our checkout worldwide. We're now 2x faster for a customer on the East Coast, and 3x faster in Asia and Europe.

You can read more about the way we've achieved it in our announcement.

✍️ You can now change customer emails

The ability to update the email address of your customers yourself was high on your wish list.

This is especially useful if the customer makes a typo when entering their email on the checkout: fixing their mistake without having to ask us to do it means that you can swiftly correct it and let the customer receive their license, software copy or invoice!

We've just launched it as a beta feature - simply reach out to your Customer Success team via our dashboard if you want access to it!

🛠 We have just fixed a few minor bugs

We've just released a number of minor bug fixes and small improvements to our platform:

  • We now return times_used as part of the list_coupon response, which helps you build logic around the number of times your coupons have already been redeemed.
  • We've fixed a bug in the Refunds report, where "Full Refund" was sometimes marked as FALSE even when the customer had received a full refund.
  • We sometimes used your user name (e.g John Smith) rather than your vendor name (e.g SmithSoft Inc) in emails alerting a customer about a failed billing. This has now been fixed.
  • The icon for American Express didn't show on the "Manage Subscription" section of our dashboard. It now does.
  • The "month to date" filter in our dashboard was incorrectly showing the period from the 1st of the previous month to today. It now filters from the 1st of this month to today.
  • On the dashboard overview page, we show you the evolution of your revenue, orders etc. When the growth exceeded 1,000% (congrats), we didn't display the correct percentage. We now show the correct value.
  • We've clarified some wording and replaced "net revenue" with "revenue".

$£€ Retrieve, localize and calculate prices on the fly with our Pricing API v2.0

We’ve just introduced our Pricing API v2.0:

  • Easier batch price lookup: retrieve the prices of many products (for example your whole store page) in one single API call
  • Effortless custom localization: rather than letting us decide which price to return, pass the visitor IP or country code you want us to localize
  • No more coupon calculations: pass the coupon code and the price will automatically take it into account (this applies to one-time purchase products only)
  • On the server side: our Pricing API allows you to run these calls server side, which allows for greater control and flexibility than Paddle.js allows on the client side
  • For one-off and subscriptions: all business models are supported

There are more details in the blog announcement and implementation specifics in the documentation.

🏷 Changes to the payment descriptor

Due to changes with card schemes, we've modified the payment descriptor, which helps customers identify a transaction on their bank or card statement.

The payment descriptor will now start with PADL* instead of PAD*, followed by a custom descriptor of your choice which will now be 1 character shorter (11 characters instead of 12).

What does it mean for you? We've already contacted, and updated it for many of you. You can see and update your custom descriptor in your dashboard, by selecting Vendor Settings > Checkout Settings.

🎟 Grouping and greater flexibility in our Coupon API

We've released 2 major improvements to our Coupon API:

  • Better creation and management of large groups of coupons
  • Greater flexibility in the kind of discounts you can create

There are more details in the blog announcement and implementation specifics in the documentation.

🌏 4 Additional currencies added

We've added support for 4 additional currencies:

  • NZD: New Zealand Dollars
  • SGD: Singapore Dollars
  • HKD: Hong Kong Dollars
  • INR: Indian Rupees

🛒 Checkout Autocomplete

The web checkout now supports browser autocomplete, making it easier and faster for your customers to make their purchases.

🇯🇵 Japanese VAT Support

As of the 1st of October 2017 we will begin charging VAT for customers purchasing in Japan. If you have exclusive VAT enabled on your vendor account then your existing subscriptions will have their recurring cost increased to accommodate the VAT.

🔝 Locker Alerts Sort Order

The Vendor Dashboard Locker alert log is now ordered most recent first for added convenience.

No published changelogs yet.

Surely Paddle will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree