📈 Instantly see your recurring revenue growth

We've just released a new way for sellers that offer recurring billing plans to see their Monthly Recurring Revenue (MRR). The new MRR metrics graph provides a powerful snapshot of subscription business performance in the Paddle dashboard.

Check out the graph on the Paddle dashboard overview page under 'subscriptions'.

To find out more, get in touch via email or open the support icon to start a chat with us right away.

🇰🇷 Won (₩) currency is now available

South Korean Won (₩) is now available as a currency option! Customize your pricing for South Korea to personalize the experience for Korean customers and boost checkout conversions.

Have any questions? Get in touch with our team via email or open the support icon to start a conversation.

🛒 One-time charges for subscriptions made simple

We've released the new Charges API for increased flexibility to make instant one-time charges against an existing buyer subscription. In just one API call, you can charge buyers for one-off purchases and metered or usage-based add-ons.

Together with our new 'save payment method' user interface, you can now implement marketplace and library style business models with minimum effort while ensuring an optimal user experience.

To find out more, get in touch via email or open the support icon to start a conversation.

🎨 New checkout: customize color, responsive, + more

You can now add a custom color to display across the Paddle checkout for a consistent brand experience.

Visit the Checkout Settings page to add your brand color now!

We've also released our new checkout, with a ton of new improvements including responsive design, the ability to save card details for future purchases, and more. Read the blog post for more details.

Have any questions? Get in touch with our team via email or open the support icon to start a conversation.

🖱️Improved navigation in Paddle

We've updated the navigation sidebar for the Paddle dashboard, so it's easier and more intuitive to find what you're looking for.

After listening to your feedback, we've made several improvements including:

  • Easier to find transactions page

  • Separating products and subscription plans from checkout settings for clarity

  • Improved access to developer tools and API information.

Have any feedback? Let us know: get in touch with the team via email or open the support icon to start a conversation.

🇯🇵 Yen (¥) currency is now available

Yen (¥) is now available as a currency option! Combine with automatic language localization and customize your pricing for Japan to personalize the experience for Japanese customers and boost checkout conversions.

⚙️ Updated checkout settings page

We've refreshed the checkout settings page: you can now preview your checkout design, and it's easier to edit the payment methods you offer buyers. You can also update transaction settings, and enable or disable optimization features like abandoned checkout recovery and audience opt-in.

Have any questions? Get in touch with our team via email or open the support icon to start a conversation.

💬Easier to get support

It's now even easier to get support with Paddle: click the icon in the bottom-right hand side of your screen to get in touch with our team.

Have any questions? Get in touch with our team via email or open the support icon to start a conversation.

ℹ️ Resolved: Global PayPal issue

On the 23rd May 2019 between 04:36 and 08:26 UTC, PayPal experienced a global outage of their systems. This meant end-customers attempting to checkout using PayPal were unable to do so in many cases.

Buyers affected by the PayPal issue would have seen an error message and have been promoted to choose an alternative payment method. The outage resulted in 20% lower PayPal conversions.

Conversion rates have now returned to normal levels, and we are continuing to monitor the situation.

Get in touch with our team if you have any questions.

ℹ️PayPal eChecks no longer available

We've removed the PayPal eCheck payment method, an option used by less than 1% of overall PayPal buyers. We don't expect any impact on conversion or revenues due to the small number of buyers affected.

The majority of existing eCheck subscriptions will fallback to alternative payment methods. If no other options are available, PayPal will ask users to update their payment details.

Get in touch with our team if you have any questions.

No published changelogs yet.

Surely Paddle will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree