Paddle changelog
Paddle changelog
vendors.paddle.com

We've made changes to subscription cancelation emails

 

Improvement

  

We've released the improved version of subscription cancelation emails. The email now includes the date when the subscription was canceled and the date that users will no longer have access to their subscription, which is at the end of the billing cycle.

The email has also been translated into all supported languages.

If you have any questions, please reach out to sellers@paddle.com.

๐Ÿ’ต Inline Checkout improvements have gone live

 

New

  

We are pleased to advise that following positive A/B testing, where some customers save an increase in checkout conversion rate of up to 2.7%, the new improved Inline checkout went live today.

A reminder to all Inline Customers - you will still be able to checkout as normal, but there are changes to the UI, so if you havenโ€™t done so already, we recommended that you review and update your integration.

For a more detailed overview of whatโ€™s new and what you need to do, see our developer changelog entry.

This update impacts all Inline customers unless you have been otherwise communicated to.

If you have any questions, please reach out to sellers@paddle.com.

๐ŸŒ Tax Updates

 

New

  

Paddle has processed some tax updates for the for the following countries:

  • ๐Ÿ‡ธ๐Ÿ‡ฌ Singapore has increased from 7-8% GST

  • ๐Ÿ‡ฑ๐Ÿ‡บ Luxembourg has reduced from 17-16% VAT

  • ๐Ÿ‡บ๐Ÿ‡ฟ Uzbekistan has reduced from 15-12% VAT

  • ๐Ÿ‡ฑ๐Ÿ‡น Lithuania has reduced from 21-9% for e-books VAT

These tax updates were effective from 1st Jan 2023.

If you have any questions, please reach out to sellers@paddle.com.

Your optimised overlay checkout has gone live

 

New

  

We wrote to you recently to advise that we would be rolling out a new, improved overlay UI. We are pleased to report that we've started rolling this out today. As a reminder, these improvements include combined screens to reduce the number of steps that your customers have to take to complete your checkout.

We have been testing the overlay checkout for several months and have seen improvements in checkout conversion, with some customerโ€™s seeing an increase of up to 2.8%.

If you have any questions, please reach out to sellers@paddle.com.

๐ŸŒ Tax Updates

 

New

  

Paddle has processed some tax changes for Vietnam and for E-books across other countries. Here is what you need to know:

๐Ÿ‡ป๐Ÿ‡ณ Tax changes for Vietnam have been implemented, new rates are as follows:

  • 17.65% - SaaS, Digital Goods, E-books
  • 11.11% - Standard Digital Goods, Web-hosting

Tax changes for E-books have been updated for the following countries with new rates listed below:

  • ๐Ÿ‡ช๐Ÿ‡ช Estonia 9.00%

  • ๐Ÿ‡ฌ๐Ÿ‡ท Greece 6.00%

  • ๐Ÿ‡ฑ๐Ÿ‡ป Latvia 5.00%

  • ๐Ÿ‡ฎ๐Ÿ‡ณ India 18.00%

Please contact our team at sellers@paddle.com if you have any questions.

๐ŸŽ New V4.4 Mac SDK

 

Announcement

  

We are glad to announce that V4.4 of the Mac SDK has now been released!

As mentioned in previous communications, even though you do not need to update the SDK to be ready for the new macOS Ventura, the new version includes bug fixes, improvements relevant to macOS Ventura and new methods:

  • Improvements for SwiftUI - Weโ€™ve updated the UI methods to make it easier to use with SwiftUI. You can download the updated Sample app here, where we demonstrate best practices for using the SDK with SwiftUI.
  • Ventura UI Updates - The UI has been restructured for Ventura to allow for future customisation and improvements.
  • Introduction of Activation Reclaim methods - which allows you to manage existing/previous activations for a license through the SDK and to deactivate older activations if the license being used has run out of available activations. Please find the documentation here
  • Fixed memory leaks.
  • Resolved deprecations and warnings for macOS Ventura.
  • Updated license persistence functionality to switch deprecated unarchiveObjectWithData methods to unarchivedObjectOfClass when using Ventura.

You can head here to download the latest release of our Mac SDK.

If you have any questions or require assistance, please get in touch with our team at sellers@paddle.com or via the support icon in the Paddle dashboard.

๐Ÿ‡ป๐Ÿ‡ณ Tax updates for Vietnam

 

New

  

Paddle has now enabled tax for Vietnam.

Here is what you need to know: we are registered to collect tax and now charge tax when a customer makes either a B2B or B2C purchase from that territory, tax rates as follows:

  • Standard digital goods - 10%

  • SaaS - 15%

  • Digital Goods - 15%

  • Digital Books - 15%

  • Web-hosting - 10%

Please contact our team at sellers@paddle.com if you have any questions.

๐Ÿ‡ฐ๐Ÿ‡ช Tax updates for Kenya

 

New

  

Paddle has now enabled tax for Kenya.

Here is what you need to know: we are registered to collect tax and now charge 16% tax when a customer makes a B2C purchase from that territory.

Please contact our team at sellers@paddle.com if you have any questions.

๐Ÿ‡ฆ๐Ÿ‡ฒ Tax updates for Armenia

 

New

  

Paddle has now enabled tax for Armenia.

Here is what you need to know: we are registered to collect tax and now charge 20% tax when a customer makes a B2C purchase from that territory.

You can contact our team at sellers@paddle.com if you have any questions.

๐Ÿ›  Improvements to webhook processing

 

Improvement

  

Today we finalized improvements to our webhook processing system that allows us to support more than one URL for your Paddle events. This is particularly useful for those working with 3rd party integrations such as affiliate platforms and analytics providers.

For more information on Paddle's webhooks, see this guide.

If you have any questions please get in touch with our team at sellers@paddle.com or via the support icon in the Paddle dashboard.