πŸ‡ͺπŸ‡Ί 100% PSD2 Compliant

We have now completed and rolled out all required changes for our checkout and subscriptions to be 100% compliant with PSD2 regulations. The full list of changes are:

  • Integrated 3DS1 and 3DS2 into our checkout
  • Ensured we handle subscription renewals and have them treated as out-of-scope
  • Integrated 3DS1 and 3DS2 into our customer facing Subscription Updater tool
  • Enabled capturing SCA for subscription renewals should a bank request it

We will continue to make further improvements in the future, but rest assured everything required to be compliant with PSD2 regulations is now complete. As a reminder, we will only prompt buyers for SCA where it is requested by banks, in order to minimise any impact on conversion rates.

We will be gathering data and reporting back everything we learn in the next few weeks, so keep an eye out for our blog post!

If you have any questions about PSD2 or would like to know more, check out our previous blog post or contact us via email.

πŸ“Š MRR Movements Graph

Following our recent addition of a Monthly Recurring Revenue (MRR) graph under the 'Billing' area of the overview page, we've now added a further graph that will plot your MRR Movements for subscription products. That gives you a monthly breakdown of:

  • New MRR
  • Expansion
  • Contraction
  • Churn

Click here to learn more about how we calculate these figures based on your sales through the Paddle platform.

Have an MRR related question? Don't have any recurring revenue data but thinking of moving to a subscription billing model? Get in touch with our team via email.

πŸ‡¦πŸ‡· Argentinian Peso ($) currency now available

Argentinian Peso ($) is now available as a currency option! Customize your pricing for Argentina to personalize the experience for Argentinian customers and boost checkout conversions.

Have any questions? Get in touch with our team via email or open the support icon to start a conversation.

πŸ‡ͺπŸ‡Ί PSD2 Update

Starting today, our checkout is fully PSD2 compliant and we will be rolling out 3D Secure for card payments to all our customers this week.

We will be releasing further updates to our subscriptions payment logic and the tool used for updating subscription payment details later this week, which will make them PSD2 compliant also.

What does this change mean?

3D Secure Authentication means customers may be prompted by their bank to provide an additional form of verification during the checkout process, for example approving the transaction via a bank’s mobile application, or entering a unique code received via SMS. It is important to note that we’ll only prompt for 3D Secure Authentication if the issuing bank requests it, and they are only likely to do so when they want to verify that it’s the card holder using their card. We have implemented both forms of 3D Secure (3DS1 and 3DS2) and will display whichever is requested by the issuing bank.

You may have heard in the news recently that many authorities around Europe have pushed back the deadline for implementing PSD2 by 18 months as they could not have this ready in time. This means that although Paddle is 100% prepared for PSD2, for most of your checkouts it’s unlikely you’ll notice any difference at all.

If you have any questions about PSD2 or would like to know more, check out our blog post or contact us via email.

πŸ‡²πŸ‡½ Mexican Peso ($) currency now available

Mexican Peso ($) is now available as a currency option! Customize your pricing for Mexico to personalize the experience for Mexican customers and boost checkout conversions.

Have any questions? Get in touch with our team via email or open the support icon to start a conversation.

🧩 Introducing the new Paddle Developer website

Our new Paddle Developer website is now live! Check it out here.

The new site is designed to help you:

  • Learn all about Paddle's APIs, Webhooks and Paddle.js.
  • Develop faster by easily finding the information you need in a clean structured site with clear guidance throughout.
  • Test our APIs live within the docs to see how each should work and how it runs on your platform. You can also generate implementations in over 10 programming languages.

What do you think of the new Paddle Developer website? We're always striving to give developers the best possible experience so please get in touch with any feedback via email or the live chat below.

πŸ›  Extra data now available through API and webhooks

We've made it easy to access Paddle data by adding a new API endpoint and a series of new parameters within existing webhooks. Here are the additions:

Filter by Product ID

  • You can now filter by product ID using a new endpoint for the list transactions API. This makes it much easier to get all transactions for a specific product.

Visit our documentation center for more information on the list transactions API.

Newly added webhook parameters

  • subscription_payment_failed webhook - added subscription_payment_id, attempt number, instalments, order_id and user_id
  • subscription_updated webhook - added currency
  • subscription_payment_refunded- next_invoice webhook - added subscription_plan_id and subscription status
  • subscription_payment_succeeded webhook - added subscription_payment_id
  • subscription_created webhook - added user_id

Visit our documentation center for more information on the subscription alerts.

Get in touch with our team if you have any questions.

πŸ“ˆ Instantly see your recurring revenue growth

We've just released a new way for sellers that offer recurring billing plans to see their Monthly Recurring Revenue (MRR). The new MRR metrics graph provides a powerful snapshot of subscription business performance in the Paddle dashboard.

Check out the graph on the Paddle dashboard overview page under 'subscriptions'.

To find out more, get in touch via email or open the support icon to start a chat with us right away.

πŸ‡°πŸ‡· Won (β‚©) currency is now available

South Korean Won (β‚©) is now available as a currency option! Customize your pricing for South Korea to personalize the experience for Korean customers and boost checkout conversions.

Have any questions? Get in touch with our team via email or open the support icon to start a conversation.

πŸ›’ One-time charges for subscriptions made simple

We've released the new Charges API for increased flexibility to make instant one-time charges against an existing buyer subscription. In just one API call, you can charge buyers for one-off purchases and metered or usage-based add-ons.

Together with our new 'save payment method' user interface, you can now implement marketplace and library style business models with minimum effort while ensuring an optimal user experience.

To find out more, get in touch via email or open the support icon to start a conversation.