Paddle changelog vendors.paddle.com

New

We wrote to you recently to advise that we would be rolling out a new, improved overlay UI. We are pleased to report that we've started rolling this out today. As a reminder, these improvements include combined screens to reduce the number of steps that your customers have to take to complete your checkout.

We have been testing the overlay checkout for several months and have seen improvements in checkout conversion, with some customer’s seeing an increase of up to 2.8%.

If you have any questions, please reach out to sellers@paddle.com.

New

Paddle has processed some tax changes for Vietnam and for E-books across other countries. Here is what you need to know:

🇻🇳 Tax changes for Vietnam have been implemented, new rates are as follows:

• 17.65% - SaaS, Digital Goods, E-books
• 11.11% - Standard Digital Goods, Web-hosting

Tax changes for E-books have been updated for the following countries with new rates listed below:

• 🇪🇪 Estonia 9.00%

• 🇬🇷 Greece 6.00%

• 🇱🇻 Latvia 5.00%

• 🇮🇳 India 18.00%

Please contact our team at sellers@paddle.com if you have any questions.

Announcement

We are glad to announce that V4.4 of the Mac SDK has now been released!

As mentioned in previous communications, even though you do not need to update the SDK to be ready for the new macOS Ventura, the new version includes bug fixes, improvements relevant to macOS Ventura and new methods:

• Improvements for SwiftUI - We’ve updated the UI methods to make it easier to use with SwiftUI. You can download the updated Sample app here, where we demonstrate best practices for using the SDK with SwiftUI.
• Ventura UI Updates - The UI has been restructured for Ventura to allow for future customisation and improvements.
• Introduction of Activation Reclaim methods - which allows you to manage existing/previous activations for a license through the SDK and to deactivate older activations if the license being used has run out of available activations. Please find the documentation here
• Fixed memory leaks.
• Resolved deprecations and warnings for macOS Ventura.
• Updated license persistence functionality to switch deprecated unarchiveObjectWithData methods to unarchivedObjectOfClass when using Ventura.

You can head here to download the latest release of our Mac SDK.

If you have any questions or require assistance, please get in touch with our team at sellers@paddle.com or via the support icon in the Paddle dashboard.

New

Paddle has now enabled tax for Vietnam.

Here is what you need to know: we are registered to collect tax and now charge tax when a customer makes either a B2B or B2C purchase from that territory, tax rates as follows:

• Standard digital goods - 10%

• SaaS - 15%

• Digital Goods - 15%

• Digital Books - 15%

• Web-hosting - 10%

Please contact our team at sellers@paddle.com if you have any questions.

New

Paddle has now enabled tax for Kenya.

Here is what you need to know: we are registered to collect tax and now charge 16% tax when a customer makes a B2C purchase from that territory.

Please contact our team at sellers@paddle.com if you have any questions.

New

Paddle has now enabled tax for Armenia.

Here is what you need to know: we are registered to collect tax and now charge 20% tax when a customer makes a B2C purchase from that territory.

You can contact our team at sellers@paddle.com if you have any questions.

Improvement

Today we finalized improvements to our webhook processing system that allows us to support more than one URL for your Paddle events. This is particularly useful for those working with 3rd party integrations such as affiliate platforms and analytics providers.

For more information on Paddle's webhooks, see this guide.

If you have any questions please get in touch with our team at sellers@paddle.com or via the support icon in the Paddle dashboard.

Improvement

In order to offer a frictionless checkout experience, we have recently completed optimization work to make the Paddle Checkout more performant.

To help you convert more sales and achieve revenue growth, we have reconfigured the way in which the Checkout is created. In doing so, your customers will be able to interact with your checkout a lot sooner than they previously could. We have already seen time to receive first byte reduce from 2s to 0.99s and we are continuing to monitor key performance metrics off the back of this release.

We have identified even more opportunities to make the checkout even faster and will be updating you on an ongoing basis.

Please email sellers@paddle.com if you have any questions.

New

Paddle has updated the tax rates for Oman and Mexico. Here is what you need to know:

• Oman 🇴🇲: We are registered to collect tax on B2B purchases in Oman and now charge 5% tax when a customer makes a B2B purchase from that territory. If you’re charging tax exclusive from your prices, then please be aware this might increase the amount your customers are charged in the future.

• Mexico 🇲🇽: The VAT on web hosting has been reduced from 16% to 0% in Mexico.

You can contact our team at sellers@paddle.com if you have any questions.

Announcement

We’ve just released a new version of our Mac SDK.🎉

This release contains bugs fixes and much-needed improvements which are listed below:

• Switched to WKWebView.
• Removed all semantic warnings.
• Added activation details (allowed_uses, times_used) to activation calls. This is now on both the activation and verification calls.
• Added error handling on modified properties on the PADProduct object.
• Silent activation is now correctly returning errors when used in Swift.
• The Checkout is now returning PADCheckoutSlowOrderProcessing state in the completion block for all slow processing orders.
• License verification improvements:
  • Added further checks to obtain the correct machine UUID/MAC address, to help prevent activation issues for certain edge cases.
  • Added a machine UUID error (-127 “Identifier doesn't match activation”) for when license verification fails due to the UUID being different from the activation one. This is to help identify more easily when users are trying to activate it on a new machine after migrating to a new one or to make it easy to identify edge cases where the machine’s UUID keeps changing.
  • Added a custom UUID delegate method to allow customization of the user’s machine identifier.

You can head here to download the latest release of our Mac SDK.

If you have any questions or require assistance, please get in touch with our team at sellers@paddle.com or via the support icon in the Paddle dashboard.