๐Ÿ”ง Fixed: Privileges vulnerability

We fixed a security vulnerability that meant Paddle users could potentially access our internal metrics dashboard. No seller or buyer personal data was affected by this issue.

Get in touch with our team if you have any questions.

๐Ÿ”ง Checkout and dashboard loading issue resolved

We just fixed an issue that caused a small number of checkouts to not load for buyers and our dashboard to not load for some sellers during a ten-minute period this morning (9:09am - 9:18am GMT).

The issue is now resolved and weโ€™ve taken steps to ensure that this wonโ€™t happen again. If you have any questions, please get in touch.

Additional information in Subscription and Refund alerts

We've added extra information to some alerts so you have more context about your business.

  • Added refund type to Order Refunded and Subscription Payment Refunded webhook and email alerts
  • Added currency to Subscription Created and Subscription Cancelled webhook and email alerts

Visit our documentation center for more information on subscription alerts and other alerts.

Get in touch with our team if you have any questions.

๐Ÿ”ง Subscription history bug fix, and extra webhook/API context

We fixed a bug that prevented failed payment attempts from appearing in the subscription history until the next successful payment attempt. You'll now see all payment attempts in the subscription history as intended.

We've also spruced up some webhook and APIs to add additional context:

  • Added order IDs to the Dispute Created and Dispute Closed alerts
  • Made trial length information available for plans through the List Plans API
  • Added recurrence information for coupons in the List Coupons API

Get in touch if you have any questions.

๐Ÿ‡ฎ๐Ÿ‡ธ๐Ÿ‡ท๐Ÿ‡บ Charging Sales Tax in Iceland & Russia

As of January 4th 2019, we've had to begin charging sales tax for B2B buyers purchasing in both Iceland and Russia. If you have exclusive VAT enabled on your seller account then your existing subscriptions will have their recurring cost increased to accommodate the VAT.

Get in touch if you have any questions on how we handle sales taxes today.

๐Ÿ”ง Pricing API issue resolved

We've fixed an issue with the Pricing API which caused prices to be returned in USD for some buyers outside of the United States, unless the country was explicitly given. This issue is now resolved and weโ€™ve taken steps to prevent it from happening again. If you have any questions, please get in touch.

๐Ÿ‡ฎ๐Ÿ‡ธ Charging Sales Tax in Iceland

As of September 24th 2018, we've had to begin charging sales tax for B2C buyers purchasing in Iceland. If you have exclusive VAT enabled on your seller account then your existing subscriptions will have their recurring cost increased to accommodate the VAT.

Get in touch if you have any questions on how we handle sales taxes today.

๐Ÿ–ผ Introducing our new Windows SDK

Our new .NET (C#) Windows SDK lets you handle in-app payments, and manage licensing and trials with your users.

Itโ€™s the perfect way to provide a great checkout experience and optimize your desktop app for conversion.

To find out more check out our announcement or get set up with the SDK here.

๐Ÿ›’ We've started rolling out our new checkout

Weโ€™ve started to rollout our new checkout today! The new checkout will allow us to provide you with new ways to increase conversions and average order value.

We're making the new checkout available to our sellers gradually via an A/B test with the old one, so you may see it appear on your website.

You donโ€™t need to do anything and your buyer experience will not be affected: the new checkout supports the same implementation and looks and behaves the same way as the old one.

Find out about our plans for the new checkout here. Any questions at all, please get in touch.

๐Ÿ“† Easily help your buyers manage their subscriptions

We've made it easier for you to give buyers the option to update or cancel a particular subscription.

Simply retrieve update_url or cancel_url using the List API. To find out more, check out the updated doc to see a sample response object.

No published changelogs yet.

Surely Paddle will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree