Paddle has now enabled tax for Vietnam.
Here is what you need to know: we are registered to collect tax and now charge tax when a customer makes either a B2B or B2C purchase from that territory, tax rates as follows:
Standard digital goods - 10%
SaaS - 15%
Digital Goods - 15%
Digital Books - 15%
Web-hosting - 10%
Please contact our team at sellers@paddle.com if you have any questions.
Paddle has now enabled tax for Kenya.
Here is what you need to know: we are registered to collect tax and now charge 16% tax when a customer makes a B2C purchase from that territory.
Please contact our team at sellers@paddle.com if you have any questions.
Paddle has now enabled tax for Armenia.
Here is what you need to know: we are registered to collect tax and now charge 20% tax when a customer makes a B2C purchase from that territory.
You can contact our team at sellers@paddle.com if you have any questions.
Today we finalized improvements to our webhook processing system that allows us to support more than one URL for your Paddle events. This is particularly useful for those working with 3rd party integrations such as affiliate platforms and analytics providers.
For more information on Paddle's webhooks, see this guide.
If you have any questions please get in touch with our team at sellers@paddle.com or via the support icon in the Paddle dashboard.
In order to offer a frictionless checkout experience, we have recently completed optimization work to make the Paddle Checkout more performant.
To help you convert more sales and achieve revenue growth, we have reconfigured the way in which the Checkout is created. In doing so, your customers will be able to interact with your checkout a lot sooner than they previously could. We have already seen time to receive first byte reduce from 2s to 0.99s and we are continuing to monitor key performance metrics off the back of this release.
We have identified even more opportunities to make the checkout even faster and will be updating you on an ongoing basis.
Please email sellers@paddle.com if you have any questions.
Paddle has updated the tax rates for Oman and Mexico. Here is what you need to know:
Oman 🇴🇲: We are registered to collect tax on B2B purchases in Oman and now charge 5% tax when a customer makes a B2B purchase from that territory. If you’re charging tax exclusive from your prices, then please be aware this might increase the amount your customers are charged in the future.
Mexico 🇲🇽: The VAT on web hosting has been reduced from 16% to 0% in Mexico.
You can contact our team at sellers@paddle.com if you have any questions.
We’ve just released a new version of our Mac SDK.🎉
This release contains bugs fixes and much-needed improvements which are listed below:
WKWebView.allowed_uses, times_used) to activation calls. This is now on both the activation and verification calls.PADProduct object.PADCheckoutSlowOrderProcessing state in the completion block for all slow processing orders.-127 “Identifier doesn't match activation”) for when license verification fails due to the UUID being different from the activation one. This is to help identify more easily when users are trying to activate it on a new machine after migrating to a new one or to make it easy to identify edge cases where the machine’s UUID keeps changing.You can head here to download the latest release of our Mac SDK.
If you have any questions or require assistance, please get in touch with our team at sellers@paddle.com or via the support icon in the Paddle dashboard.
Paddle has updated the tax rates for Indonesia and the Canary Islands. Here is what you need to know:
Indonesia: The VAT rate in Indonesia has increased from 10% to 11%. If you’re charging tax exclusive from your prices, please note that this might increase the amount your customers are charged in the future.
Canary Islands: We now charge 0% tax on e-books in the Canary Islands.
Please email sellers@paddle.com if you have any questions.
Paddle has registered to collect VAT in Nigeria and Oman. We now charge the required:
We have also started collecting 5% PST (provincial sales tax) in addition to 7% GST (goods and services tax) on all B2C purchases made by customers from within Manitoba (Canada).
If you’re charging tax exclusive from your prices, then please be aware this might increase the amount your customers are charged in the future.
You can contact our team at sellers@paddle.com if you have any questions.
Today we’re excited to launch the early access for our new Invoicing solution - a faster, better, and safer approach to sending invoices.
With Paddle’s new Invoicing solution, you can target business customers in a scalable and compliant way, with all revenue reconciled into a single source of truth. Here are the benefits of our new tool:
The new Invoicing solution has complete feature parity with our current tool plus numerous improvements, including multi-line item invoices and a better user interface. Please visit our support page for more information and read the updated documentation on our existing and new Invoicing webhooks.
We’ve already processed more than $10million through Invoicing, even in our private early access, and we are pleased to launch our public early access today.
Apply now for Invoicing early access, a robust and flexible tool designed to facilitate and support the entire end-to-end sales-assisted billing process. If you have any questions, please contact us at sellers@paddle.com.